I just uploaded a screencast video demonstrating a few methods to consume XML web services. In the tutorial, I demonstrate how to use a si...

For some time now, I’ve been meaning to explore options for free voicemail – especially in the Canadian context where customers may be c...

This summer, I’m going to be teaching an MBA seminar course titled: “Enterprise Social Media Strategy” -  Link to Course Outline (PDF) ...

As the March 30 th deadline approaches for businesses to update their Facebook brand pages to the new Facebook Timeline , marketers are bus...

I'm going to be presenting a poster at the General Online Research (GOR'2012) conference in Mannheim, Germany. The poster is title...